Privacy Policy

We gather basic information required to process and fulfill your orders, custom sizes, and delivery coordinates:

• Order Metadata: Your name, email address, telephone number, and payment status details.
• Logistics Information: Delivery address, pickup location selection, and Mapbox latitude/longitude coordinates to facilitate accurate courier navigation in Accra and wider Ghana regions.
• Bespoke Sizing Notes: Measurements, height details, or customized fitting instructions entered during the checkout checkout flow.

Your information is utilized solely to ensure a high-quality, seamless, and personalized experience:

• To craft and customize your clothing orders according to the specified size requirements.
• To coordinate dispatch courier delivery using coordinates validated through our integrated Mapbox system.
• To communicate order confirmation status, production updates, and payment confirmations.
• To provide direct customer service and answer inquiries.

We value your privacy and do not sell or trade your details. Information is shared only with trusted partners essential for processing your purchase:

• Payment Processors: We partner with Paystack to process transactions. Card data and account details are managed securely on Paystack’s end. MǼWURA does not view or store raw credit card numbers.
• Logistics & Couriers: Your name, phone number, and address/coordinates are provided to third-party couriers to execute final parcel delivery.
• Technical Services: Mapbox coordinates are processed through API protocols to display locations and check serviceable areas.

We implement secure technical infrastructure protocols (HTTPS/SSL) to protect order info in transit. Access to personal database schemas is strictly restricted to authorized administrators coordinating order fulfillment and settings management.

You are entitled to contact us at any point to:

• Verify what details we hold regarding your transactions or profile.
• Request correction of invalid phone numbers, emails, or shipping addresses.
• Request complete deletion of your transaction logs and order records, provided all pending orders have been completed.

For any privacy questions or data access requests, please contact us directly:

Email: thepapisogram@gmail.com
Phone / WhatsApp: +233534155475